Shippers Agreement

1) The carrier and driver jointly and separately are authorized to operate and transport his/her or their motor vehicle between its pickup location and the destination. While every effort will be made to confirm a driver for the estimated date, no guarantee of pickup or delivery date can be made. Delays may occur due to carrier schedules, mechanical failure, inclement weather, acts of God, among other unforeseen circumstances. US Auto Carrier will not be responsible for any charges or liabilities incurred due to delay of pickup or delivery. This includes but is not limited to airline tickets or rental car fees. The client will be given the carrier’s schedule at the time of dispatch.

2) The client agrees to not contract any other broker or carrier during the respective time which corresponds with their shipping option. Any client that is found working with another broker or carrier during this period, is subject to a non-refundable deposit fee.

3) Contracted carriers provide door to door transport if the truck driver can physically reach the pick-up and delivery addresses. If access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet the truck at a large parking lot nearby, such as a grocery store.

4) Carriers are not licensed or insured to transport any personal or household goods, however, we do understand that you may need to put some items in the vehicle. Carrier is not liable for damage caused to the vehicle from excessive or improper loading of personal items. These items must be put in the trunk and kept to a limit of 100 lbs. Any exceptions must be previously discussed and approved by US Auto Carrier. An additional fee may be assessed for personal items of any weight. Any misrepresentation of the personal belongings will result in a change of price and/or a dry run fee of $150 if a carrier is made to attend the scene of the pick-up and the shipment is different from expected. If a carrier is sent out and the vehicle is not ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. US Auto Carrier must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as shipper.

5) Vehicles must be tendered to the carrier in good running condition with no more than a half tank of fuel. Carrier will not be liable for damage caused by leaking fluids, freezing, exhaust systems, or antennas not tied down. Any claim for loss or damage must be noted and signed on condition report at time of delivery.

6) Trucking damage claims are covered by carriers from $100,000 up to $250,000 cargo insurance per load, and a minimum of 3/4 of a million dollars public liability and property damage. All carriers contracted will have insurance to cover damage caused by the driver or theft during transport. If damage is done, US Auto Carrier  will provide you with a full insurance packet for the carrier to file a claim. All claims must be noted and signed for at time of delivery and submitted in writing within 15 days of delivery. 

7) If a carrier is sent out and the vehicle is not ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. US Auto Carrier must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as shipper. If for any reason the vehicle becomes unavailable during a scheduled pick-up window, after an order has been placed, US Auto Carrier will not refund the deposit amount.

8) Dispatched orders must be canceled by calling the offices of US Auto Carrier (380) 444-5001 or sending an email to info@usautocarrier.com. Cancellations must be made no less than 24 hours prior to the pick-up date. Cancellations of dispatched orders are subject to a non-refundable $200 fee.

9) A $150.00 non-operational fee will be charged for all non-running vehicles. This will be included in the final quote received from US Auto Carrier. If the vehicle becomes non-operational during transport, this fee will be applied to the original quote.

10) This agreement shall be governed by and construed in accordance with the laws of the State of New York.The parties further agree that any legal action arising out of this agreement must be filed in a court of jurisdiction The client hereby submits to the jurisdiction of such courts and waives any right to jurisdiction in any other location. I hereby agree to the transport terms provided by US Auto Carrier I authorize a payment of reservation to be paid to US Auto Carrier via a credit or debit card. Photo or Scan of Valid Government Issued ID (ID card, drivers license or passport, must match name on credit card) or via Zelle.